Frequently Asked Questions
Find answers to common questions about our services, consultations, and healthcare solutions
About TNA CARE
Is TNA CARE registered and licensed?
Yes! TNA CARE is a Tanzanian-registered health service organization operating under the Ministry of Health regulations. We are fully licensed to provide health education, medical facilitation, and healthcare coordination services.
How long has TNA CARE been operating?
TNA CARE was founded in 2019 as a health media initiative and has evolved into a comprehensive healthcare facilitation company. With over 5 years of experience, we have impacted over 1 million people through health education and served thousands of patients seeking medical solutions.
What does TNA CARE stand for?
TNA CARE stands for "TIBA NA AFYA CARE" which means "Healthcare" in Swahili. Our mission is to connect communities to better health through innovative education, consultation, and strategic partnerships across East Africa.
Does TNA CARE provide health education?
Yes! We offer comprehensive health education programs including digital content, community workshops, online courses, and media production. Our health education reaches thousands of people through YouTube, social media, and in-person community outreach programs.
Consultations
How can I book a medical consultation?
You can book a consultation by filling out the contact form on our website, calling us directly at +255 759 399 919, or sending an email to health@tnacare.com. Our team will respond within 24 hours to discuss your healthcare needs and schedule a consultation with appropriate specialists.
Is the first consultation free?
Yes! We offer a free initial medical consultation where our team reviews your case and provides preliminary guidance. This assessment helps us understand your healthcare needs and recommend the most appropriate specialists and treatment options.
How long does a consultation take?
Initial consultations typically take 30-45 minutes, depending on the complexity of your case. During this time, our medical professionals will gather your medical history, discuss your symptoms, and provide recommendations for further evaluation or treatment.
Can I have a consultation online?
Yes! We offer telemedicine consultations for patients who prefer remote meetings. Online consultations are available via video call and are equally effective for initial assessments and follow-up care.
Coverage & Access
What areas does TNA CARE serve?
TNA CARE serves communities across Tanzania with headquarters in Dar es Salaam. We have expanding operations throughout East Africa including Kenya, Uganda, Rwanda, and international partnerships. Our partner hospital network extends globally, providing access to world-class medical facilities.
How many hospital partners do you have?
TNA CARE has partnerships with over 50 healthcare facilities including regional referral hospitals, specialized institutes, and international hospitals. Our network continues to expand to provide comprehensive coverage across medical specialties.
Can I receive treatment abroad through TNA CARE?
Yes! We facilitate access to world-class medical facilities internationally, including centers for specialized procedures like cardiac surgery, organ transplants, cancer treatment, and orthopedic surgery. We handle all coordination including hospital selection, visa assistance, and accommodation arrangements.
Partnerships
How can my organization partner with TNA CARE?
We welcome partnership opportunities with hospitals, NGOs, government agencies, corporate entities, and health providers. Partnership possibilities include health education programs, corporate wellness initiatives, community outreach programs, and medical facilitation services. Contact us with "Partnership Opportunity" as the subject.
Does TNA CARE work with NGOs?
Yes! We collaborate with NGOs on health education initiatives, community outreach programs, and capacity-building projects. If your organization is interested in partnering for health-related work, please reach out with details of your proposed collaboration.
Can hospitals register as partners?
Absolutely! Hospitals and healthcare facilities can register as partners to expand their patient referral network, participate in health education initiatives, and access TNA CARE's digital health platforms. Contact us to discuss partnership terms.
Services
What services does TNA CARE offer?
TNA CARE offers comprehensive healthcare services including digital health education programs, medical outreach initiatives, corporate wellness solutions, digital health platforms, medical tourism facilitation, and health media production. We connect individuals, organizations, and communities to quality healthcare across Tanzania and East Africa.
Do you offer corporate wellness programs?
Yes! We provide customized corporate wellness solutions for businesses and organizations, including comprehensive employee health assessments, mental health programs, workplace safety training, health screening camps, and wellness education workshops tailored to your organization's needs.
What is medical tourism?
Medical tourism involves traveling to receive healthcare services in another country. TNA CARE facilitates this by connecting patients with world-class medical facilities in Tanzania and internationally, providing consultations, hospital selection, travel coordination, and post-treatment support.
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Whether you need medical outreach services, corporate wellness solutions, or health education programs, our team is ready to support your healthcare needs.
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